Resource directory

24/7 crisis support and suicide prevention services.

Call: 131 114
Visit: lifeline.org.au

24/7 telephone information and support to help everyone in Australia achieve their best possible mental health.

Call: 1300 224 636
Visit: beyondblue.org.au

Expert health information and advice (14 hours, 7 days).

Call: 1300 60 60 24

24/7 service for men with relationship and family concerns.

Call: 1300 78 99 78
Visit: mensline.org.au

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.

Call: 1800 737 732
Visit: 1800respect.org.au

SuicideLine Victoria is a 24 hours a day, 7 days a week telehealth service that offers free professional phone and online counselling for people living in Victoria.

Call: 1300 651 251
Visit: suicideline.org.au

13YARN offers a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.

Call: 13 92 76
Visit: 13yarn.org.au

Providing families with access to information about family relationship issues.

Call: 1800 050 321
Visit: familyrelationships.gov.au

Kids Helpline is a confidential 24 hours a day, 7 days a week online and phone counselling service for young people aged five to 25.

Call: 1800 551 800
Visit: kidshelpline.com.au

A mental health care plan provides Medicare rebates for up to 10 individual or 10 group appointments per year with a psychologist, occupational therapist or social worker.

Contact your local GP for a referral.
Visit: healthdirect.gov.au/mental-health-care-plan

If you or a loved one need support during difficult times, visit your local Doctor (GP).

Community health services provide a range of primary health care services including home and community care, district nursing, allied health services, counselling and referrals.

Contact your local GP or community health service to confirm their services.

Griefline is a national helpline and online platform that offers free, confidential and compassionate support for anyone who is grieving or needs help with grief.

Call: 1300 845 745
(Mon to Fri 10 am to 8 pm)
Visit: griefline.org.au/get-help/

Supports primary producers through the delivery of initiatives to boost farmer mental health and wellbeing, including:

• distribution of mental health resources and support information
• Managing Stress on the Farm book, which explores the common causes of stressors on farms and offers practical ways to deal with them. It also includes the Steering Straight plan, to help individuals manage their mental health with practical, useful steps.

Call: (03) 5551 8533
Visit: farmerhealth.org.au

Health and medical information that is quality assured, reliable, up to date, easy to understand, regularly reviewed and locally relevant.

Visit: betterhealth.vic.gov.au

For people affected by disasters and other emergencies.

Call: 1800 733 276
Visit: redcross.org.au

Free, confidential counselling for Rural Aid-registered farmers and their families. Rural Aid also provides critical support to farmers affected by natural disaster through financial, water, fodder and volunteer assistance.

Flying Doctor Wellbeing is a free mental health and wellbeing service for people in rural and remote Victorian communities.

Call: 03 8412 0480
Visit: flyingdoctor.org.au
Email: wellbeing@rfds.vic.gov.au

This is a free service for people aged 26 and over.  The ‘locals’ provide free mental health and wellbeing support close to home, with offices located in metropolitan Melbourne and regional Victoria.

This service was expanded to operate in areas affected by the January 2026 bushfires and will be available to provide free treatment, care and support services for adults in those areas until 30 June 2027.

Visit: betterhealth.vic.gov.au/mental-health-wellbeing-locals

Partners in Wellbeing is a free and confidential telephone-based service that offers one-on-one practical support. They operate in association with the Mental Health and Wellbeing Hubs and Locals.

Call: 1300 375 330
(Mon to Fri 9 am to 5 pm)
Visit: partnersinwellbeing.org.au

Agriculture Victoria is working with Victorian farmers and industry to prepare for and respond to natural disasters and dry seasonal conditions. This includes delivering technical information and supporting events.

Call: 136 186
Email: recovery@agriculture.vic.gov.au

Information and resources to support businesses including currently
available grants and programs.

Visit: business.vic.gov.au

Provides free legal advice and assistance and referrals to Victorians affected by a disaster.

Call: 1800 113 432
Visit: disasterlegalhelp.org.au

The Rural Financial Counselling Service provides free and independent financial information, options, decision-making support and referral services to farmers and small related rural businesses that are in, or at risk of experiencing, financial hardship.

A rural financial counsellor can help farmers prepare for discussions with their banks and apply for financial assistance.

Call: 1300 771 741
Visit: rfcsnetwork.com.au

Farmers in financial hardship may be eligible for the Australian Government’s Farm Household Allowance (FHA), a fortnightly payment available for up to 4 years in a specific 10-year period.

More information on the Farm Household Allowance is available on the Services Australia website, by searching ‘Farm Household Assistance’.

A rural financial counsellor can help farmers understand their eligibility and apply for the FHA.

Visit: servicesaustralia.gov.au

Coordinates industry and government liaison during the recovery phase of a disaster event.

Visit: insurancecouncil.com.au/consumers/help-in-disasters/

Farmers may be able to access low-interest loans through the Australian Government’s Regional Investment Corporation (RIC).

A RIC loan is a partnership between the farm business, a commercial lender and the Regional Investment Corporation.

Full information about low-interest RIC loans, the application process, eligibility, and terms and conditions are available from the Regional Investment Corporation.

Call: 1800 875 675
Email: info@ric.gov.au
Visit: www.ric.gov.au

Contact the Farmer Assistance Hotline to find out about Australian Government support services available to farmers and rural communities.

Call: 132 316

Farm debt mediation is a voluntary and confidential process that is accessible and low-cost.

In Victoria it is compulsory for banks and other creditors to offer mediation to farmers before commencing debt recovery proceedings on farm mortgages.

Farmers who are going to take part in farm debt mediation are encouraged to contact the Rural Financial Counselling Service, or their solicitor, accountant, or another suitably qualified professional.

Call: 1800 878 964
Email: enquiries@vsbc.vic.gov.au

Phone: 1800 002 262
Email: info@ccma.vic.gov.au

Phone: (03) 5152 0600
Email: reception@egcma.com.au

Phone: (03) 5571 2526
Email: ghcma@ghcma.vic.gov.au

Phone: (03) 5822 7700

Phone: (03) 5001 8600
Email: reception@malleecma.com.au

Phone: 131 722
Email: enquiry@melbournewater.com.au

Phone: (03) 5448 7124
Email: info@nccma.vic.gov.au

Phone: 1300 216 513
Email: necma@necma.vic.gov.au

Phone: 1300 094 262
Web: wgcma.vic.gov.au/contact-us

Phone: 5382 1544
Email: wcma@wcma.vic.gov.au