Contact us

General enquiries

Call 136 186 from anywhere in Australia, Monday to Friday, 8 am to 6 pm.

National Relay Service (NRS)

If you are deaf, hard of hearing or have a speech/communication difficulty, please contact us via the NRS:

Step 1: Contact us through your preferred NRS call channel detailed on NRS call numbers and links.

Step 2: Provide the NRS with our phone number 136 186.

For more information visit About the National Relay Service

Office locations

We have a presence across the state, with more than half of our sites based in regional Victoria.

All offices are open between 9 am and 1 pm on the days specified below. To ensure we're ready to assist you, we kindly recommend giving us a call before visiting our office locations.

Our offices are open from 9 am to 1 pm on the days shown for each site.

Farmers can call us to access information tailored specifically to their needs on a range of topics including:

• feed planning and pasture recovery
• supplying feed and water to livestock
• land and farm water management
• general technical information
• other assistance available and grants programs.

You can contact our sites directly between 9 am and 4 pm or phone 136 186 between 8 am and 6 pm.

Assistance with Agriculture Victoria Connect

For assistance using Agriculture Victoria Connect, call our Biosecurity Services Centre on 1800 678 779 (Monday to Friday, 9 am to 4 pm).

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Authorised officer complaints

Before lodging a complaint about an Agriculture Victoria authorised officer, please view the Agriculture Victoria Authorised Officer complaints management policy.

You can submit a complaint online using the Agriculture Victoria Authorised Officer Conduct Complaint Form.