Contact us

General enquiries

Call 136 186 from anywhere in Australia, Monday to Friday, 8 am to 6 pm.

National Relay Service (NRS)

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:

Step 1

Contact us through your preferred NRS call channel detailed on NRS call numbers and links.

Step 2

Provide the NRS with our phone number 136 186

For more information visit:  About the National Relay Service

Assistance with Agriculture Victoria Connect

For assistance using Agriculture Victoria Connect, call our Biosecurity Services Centre on 1800 678 779 (Monday through Friday, 9am to 4pm).

Authorised officer complaints

Before lodging a complaint about an Agriculture Victoria authorised officer, please view the Agriculture Victoria Authorised Officer complaints management policy.

You can submit a complaint online using the Agriculture Victoria Authorised Officer Conduct Complaint Form.


Give your feedback


Front of house

Our sites are open 9 am to 1 pm on the days shown at each site on this page.

Farmers can call us to access information tailored specifically to their needs on a range of topics including:

  • feed planning and pasture recovery
  • supplying feed and water to livestock
  • land and farm water management
  • general technical information
  • other assistance available and grants programs.

You can contact our sites directly between 9 am and 4 pm or phone 136 186 between 8 am and 6 pm.


Office locations

We have a strong presence across the state, with more than half our sites based in regional Victoria.

All offices are open between 9 am and 1 pm on the days specified below. To ensure we're ready to assist you, we kindly recommend giving us a call before visiting our office locations.

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475 Mickleham Road
Attwood
3049
03 9623 1504
Open Monday, Tuesday, Wednesday and Thursday

219A Main Street
Bacchus Marsh
3340
03 5366 0100
Open Tuesday and Thursday

198 Ogilvie Avenue and Cnr Annesley Street
Echuca
3564
03 5483 1100
Open Tuesday and Thursday

1301 Hazeldean Road
Ellinbank
3821
(03) 5626 1690
Open Monday, Wednesday and Friday

915 Napier Road
Hamilton
3300
03 5551 0300
Open Tuesday and Wednesday

110 Natimuk Road
Horsham
3400
03 5450 8301
Open Tuesday, Wednesday and Thursday

Cnr Koorlong Avenue & 11th Street
308–390 Koorlong Avenue
Irymple
3498
03 5450 8302
Open Monday, Wednesday and Friday

26 Wellington Street
Kerang
3579
03 5450 8300
Open Tuesday and Thursday

12 Peart Street
Leongatha
3953
03 5626 1692
Open Monday and Tuesday

1 Stratford Road
Maffra
3860
03 5626 1691
Open Tuesday and Thursday

124 Chiltern Valley Road
Rutherglen
3685
03 5483 1103
Open Tuesday and Thursday

324 Campbell Street
Swan Hill
3585
03 5036 3600
Open Wednesday

255 Ferguson Road
Tatura
VIC 3616
03 5483 1101
Open Monday, Wednesday and Friday

703–709 Raglan Parade
Warrnambool
3280
03 5551 0302
Open Tuesday and Thursday

Out of hours

Call 136 186 from anywhere in Australia.

Page last updated: 09 Dec 2024