Technical information and decision-making support
Agriculture Victoria is working with Victorian farmers and industry to prepare for, respond to and recover from natural disasters (including fires, floods and storms) through delivery of technical information and decision-making support services to help farm business recovery including:
- grazing, cropping and pasture management
- irrigation and horticulture system rehabilitation
- soil erosion management
- Land management
- animal health and nutrition
- farm mapping and planning
- water quality
- weed management
Flood Recovery Hotline
Victorians affected by the floods and storms can call 1800 560 760 for help with navigating support and mental health and wellbeing. Press 9 for an interpreter.
The Flood Recovery Hotline is open from 8:30 am to 5 pm, Monday to Friday and closed on weekends and public holidays. Press 9 for an interpreter.
Financial assistance and support
For the latest information visit
Rural Financial Counselling Service (RFCS)
The Rural Financial Counselling Service provides free and independent financial information, options, decision-making support and referral services to farmers and small related rural businesses who are in, or at risk of, experiencing financial hardship.
A Rural Financial Counsellor can help farmers prepare for discussions with their banks to make informed decisions for the future benefit of their business. They can also assist farmers to apply for financial assistance.
Personal and family support
|National Centre for Farmer Health
|Support resources for emergencies, emotional and social wellbeing, farm business support services, information for rural and health professionals, rural support organisations, Victorian Emergency Water Supply Points Map.
|Call (03) 5551 8533 farmerhealth.org.au
24/7 crisis support and suicide prevention services.
24/7 telephone information and support to help everyone in Australia achieve their best possible mental health.
24/7 service for men with relationship and family concerns.
Family Relationship Service
Providing families with access to information about family relationship issues.
Mental Health Care Plan
A mental health care plan provides Medicare rebates for up to 10 individual or 10 group appointments per year with a psychologist, occupational therapist or social worker.
Contact your local GP for a referral
Health care plan website:
Confidential telephone counselling service for young people aged 5 to 25.
Phone: 1800 551 800
Counselling and information for families with children up to 18 years. Open 8am to midnight, seven days.
Phone: 132 289
GPs and Community Health Care providers
If you or a loved one need support during difficult times, visit your local Doctor (GP).
Community health services also provide a range of primary health care services that could include: acute hospital care, medical centre, home and community care, district nursing, women’s health, allied health services (podiatry, occupational therapy etc.), counselling, pharmacy, referrals.
Contact your local GP
Contact your local Community Health service to confirm their services.
Expert health information and advice (14 hours, 7 days)
Phone: 1300 60 60 24
Australian Red Cross
For people affected by Victorian Severe Weather and Flood.
Phone: 1800 733 276
Rural Aid offers free, confidential counselling to Rural Aid registered farmers and their family.
Phone: 1300 327 624
Emergency contacts and Information
|Contact details and information
Life threatening emergencies
Always call triple zero if there is a threat to life
Vic State Emergency Service (VICSES)
For VICSES flood emergency assistance and to locate your local unit call 132 500
For flood advice
Local guides: Your local flood information
Information Hotline: 1800 226 226
Monitor the VicEmergency app, website and hotline for flood warnings and emergency information in Victoria.
Emergency Animal Disease (EAD) Hotline
If you suspect a pest or disease outbreak or have seen something unusual contact the EAD hotline 1800 675 888
Agriculture Victoria Farm Business Management and Planning Support
Agriculture Victoria delivers technical and decision-making support services to assist farm businesses recovering from events such as flood. Working with our industry partners, the department provides services across industries including beef, sheep, dairy, grains, horticulture and irrigation.
Rural Financial Counselling Service (RFCS)
The RFCS provides free financial counselling to farmers and small businesses who are in, or at risk of, financial hardship.
National Information Line 1300 771 741
Find a Rural Financial Counselling Service at Rural Financial Counselling Service locations
Farmer Assistance Hotline
Information on the Australian Government's support services available to farmers and rural communities.
Call 132 316
Flood warnings and rainfall information
VicRoads – road closures
For latest road closures and traffic hazards visit VicRoads – VicTraffic.
For information about flood warnings see the Bureau of Meteorology (BoM) and the VicEmergency App
Victorian weather and warnings
You can view weather forecasts and rainfall information on the Bureau of Meteorology (BoM) website
River Height Levels
View river height levels for all Victorian regions at Victoria Rainfall and River Conditions on the BoM website.
Local government contact information
Visit Local Government Victoria to locate contact details for your local council.
Translated flood safety factsheets
The Victorian Department of Health has a number of translated resources available to help families prepare for and recover from floods.
Agriculture Victoria recovery support services
Technical support and advice is available in the following areas:
Cropping, grazing and pasture recovery
- species options for resowing
- soil requirements for sowing new pastures
- assessing soil characteristics
- interpreting soil test results
- predicting pasture recovery over the next year
- assess on-farm storage capacity in dams and tanks, look for holes and leaks
- contaminates may have entered water sources
- if in doubt, consider alternative water source for stock
- develop strategies to protect water supplies from contamination
- identify stock water requirements
Soil erosion management
Loss of ground cover can lead to significant soil erosion. Technical advice is available for the following:
- mitigating soil erosion
- gully, tunnel and sheet erosion
- impacts on water quality following a flood
Animal health and nutrition
- move stock to high ground for feeding
- feed budgeting, including understanding feed quality and livestock requirements
- long-term farm decisions and managing through varying climatic conditions
- costs, cashflow to aid short and long-term decisions
- stock condition scores and targets
- containment areas and restocking
- using own land for agistment
- using land for hay and silage production or cropping
- design and management of shade and shelter for livestock
- advice on animal health
Farm mapping and planning
Farm mapping and planning can help improve farm productivity and sustainability through the following:
- matching land use and capability
- understand of soils and their management
- assessing water needs
- management of land degradation
- pastures and grazing management
- native vegetation in a farming system
- risk management
- farm design (paddock size, laneways etc).